A residential water survey consists of having a well-trained and experienced surveyor visit a residence to review landscape and irrigation conditions in addition to evaluating indoor water use. The surveyor will then communicate to the homeowner the deficiencies in their indoor and outdoor water use and provide information for making their overall water use more efficient. The surveyor will communicate major problems to the homeowner during the evaluation and deliver a full report to them within two weeks of the site visit. Surveyor may aslo hand out local water agency information to promote efficient water use.

Although this task appears straightfoward, it requires several steps to conduct and complete a thorough audit. The following is an outline, in chronological order, of the tasks required to successfully and effectively conduct a residential water survey program.

• Identify high water users through water use records
• Market to high water users
• Schedule site visits
• Conduct outdoor and indoor surveys
• Identify problems
• Notify customer of findings
• Leave a written report of finding with customer
• leave water conservation material with customer
• Report findings to water agency

Marketing will be an essential aspect of the residential water survey. Upon inception of the program, selective marketing and promotional efforts will attempt to identify those residences that have shown to use excessive amounts of water in relation to the overall size of their home. Several marketing methods listed below may also be used:

• Flyers
• Newsletter
• Posters
• Banners
• Fair and marketing events
• Local television
• Water bill inserts
• Postcards