Agency Program Administration
WaterWise provides assistance for agencies in need of temporary administrative tasks such as answering customer phone calls, direct scheduling of customers, and data entry. WaterWise can also tailor specific services to meet agency needs.
WaterWise can provide highly trained staff to perform daily administrative tasks for agencies that may be understaffed or in need of help due to a change in customer volume. These services include the following:
Answering phone calls/emails and providing information or directing callers to a specific person/department
Direct scheduling of customers for appointments such as surveys, inspections, etc.
Data entry for program tracking
Mailing reports or other documents
All of these services can be done remotely through the use of call/email forwarding. WaterWise can tailor this service to fit the needs of any size water agency while working within the budget requirements set by the agency.